How To Customize The Reviews Landing Page

The reviews landing page is the location where customers are invited to review your business online. The landing page is visited by customers when they click on the link provided to them via SMS or email. The page can be fully customizable to include your own logo and personal text. 

Reviews Landing Page

1. In the left-hand navigation menu from the main dashboard click ‘Settings’ and then the sub-menu ‘Landing Pages

Settings Landing Pages AddMe

2. Click on the tab labelled ‘Location’ to change the landing page settings to a specific business location or use the default company stream for all locations

3. Change other settings relating to the filtering of reviews, which determines which reviews are to be displayed across certain site profiles

Landing Page Customization

4. The filter type can be changed from the default of ‘Star rating’ to ‘Thumbs’ which is just a simple thumbs up or thumbs down review system

Thumbs Landing Page

5. Scroll to the bottom of the page to edit the landing page header, logo, and text that customers will see when prompted to review your business

AddMe Landing Page Preview

6. Click the blue button labelled ‘Save Landing Page’ to save any changes

Save Landing Page Button

7. Click the gray button labelled ‘Preview’ to be redirected to the landing page to see all the changes

Landing Page Copy Url AddMe

 

NPS Landing Page

1. The NPS landing page has only 1 option of a 0-10 rating so there is no need to change a bunch of settings

2. Scroll to the bottom of the page to edit the landing page header, logo, and text customers will see when prompted to score your business out of 10

NPS Preview Changes

3. Click the blue button labelled ‘Save Landing Page’ to save any changes

Save Landing Page Button

 

Post NPS Review Landing Page

1. In the ‘NPS Settings’ you can change the settings to ‘NPS and Review’ to give customers an option to do both an NPS and a traditional online review

NPS And Reviews Buttons AddMe

2. The settings are the same as the reviews landing page for everything relating to the filtering of reviews

NPS Landing Pages

3. Click the blue button labelled ‘Save Landing Page’ to save any changes

Save Landing Page Button

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