Customer reviews are essential for any business to succeed in the modern digital world. Online customer reviews have the ability to increase trust and credibility in the eyes of potential customers as they provide an unbiased and honest opinion about a business’ product or service. They can also lead to increased conversion rates because positive … Read more
Google is an extremely effective marketing platform and search engine which is often the first destination for anyone looking for information. Google Reviews forms part of the Google Business Profile platform (formerly known as Google My Business (GMB)) which displays local business information on Google search results and Google Maps. Every business owner and consumer … Read more
Asking for customer reviews can be a great way to boost your business online ahead of your competitors by giving you more sales and customers. 68% of customers will leave a review if they’re asked to do so. Requesting customers for reviews is a great way to ensure your online reviews are improved, which can … Read more
It’s no secret that Google reviews can make or break a business. With that being said, it’s also no surprise that these online reviews tend to disappear without a trace. This often happens without any notice or explanation, leaving business owners feeling frustrated and helpless. Reviewers also notice their reviews sometimes don’t publish either, which … Read more
Learning how to respond to positive reviews can greatly benefit your business’ reputation online. Responding to good reviews can be a make or break for your business and help give you a voice when it comes to your reputation online. In today’s digital landscape, customers rely heavily upon online reviews to choose a local business. … Read more
In 2022 many customers decide to immediately browse online reviews (especially Google) to decide which businesses to visit or buy from. Businesses know this, so they try to beat the system by obtaining fake reviews to improve their reputation online. Usually Google flags these reviews as fake and relies on human flagging to take many … Read more
Online customer reviews are an important factor that all businesses should learn to manage effectively. Collecting online reviews can assist your business by improving the trustworthy level amongst current and prospective customers. The overall goal should be to positively control the overall online reputation management of your business. Reviews should also be used to improve … Read more
The following is a guide to optimizing your business presence on Google My Business and growing your Google Reviews. We’ll cover the following topics: Table Of Contents 1. Who is this Guide For? 2. Why are Google Reviews important? 3. Reviews Benchmarks 4. Create a Feedback Focused Culture 4.1 Use The Term “Feedback” 4.2 Adjust … Read more
The following is a guide to setting up and optimizing your business presence on Google My Business. We’ll cover the following topics: Table Of Contents Who is this Guide For? Why is Google My Business important? Setup and Optimize Google My Business Business Profile Manager Location Dashboard Managing Your Google My Business Listing Who is … Read more
For new and used car dealers, the market has never been more complicated. That being said, the two things most automotive dealers agree on is that profitable growth is critical and customers are in control. And yet, good business principles combined with the internet has the power to turn some of these challenges into opportunities … Read more
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