Business Tips

7 Tips for Effectively Managing Online Reviews

7 Tips for Effectively Managing Online Reviews

Online reviews are of key importance for the success of any business. They give valuable input on the standard of products or services provided and can have a noteworthy impact on a company’s reputation. Positive reviews have the ability to attract new customers, while negative reviews can potentially drive them away. Review management is a … Read more

What Is Google My Business: 2023 Tips

Please note: Google My Business changed its name to Google Business Profile in late 2021. Google is now one of the most effective marketing platforms for any business and is critical that it is optimised for success. Google My Business (GMB) is a free platform that lets you manage your business information through Google search … Read more

How To Respond To Positive Reviews

Learning how to respond to positive reviews can greatly benefit your business’ reputation online. Responding to good reviews can be a make or break for your business and help give you a voice when it comes to your reputation online. In today’s digital landscape, customers rely heavily upon online reviews to choose a local business. … Read more

How To Respond To Negative Reviews Online

Online customer reviews are an important factor that all businesses should learn to manage effectively. Collecting online reviews can assist your business by improving the trustworthy level amongst current and prospective customers. The overall goal should be to positively control the overall online reputation management of your business. Reviews should also be used to improve … Read more