- Why Are Customer Reviews Important for My Business?
- When Is the Best Time to Send a Marketing Email or SMS?
- Should I Be Sending a Review Request via SMS or Email?
- How To Respond To Positive Reviews
- Fake Reviews Are Becoming Even Harder for Google to Identify
- How To Respond To Negative Reviews Online
- AddMe Whitepaper – Ultimate Guide To Getting More Google Reviews
- AddMe Whitepaper – Ultimate Guide To Set-Up & Optimize Google My Business
- Customer Reviews Are The Glue For Car Dealers
- How To Write A Google Review Without A Gmail Account In 2022
Category Archives: Business Tips
As a business owner, you’re always looking for new and effective ways to improve your marketing and bring in more customers. Many studies have shown the one essential marketing strategy many businesses are still failing to make use of is online customer reviews. The importance of online reviews is only becoming greater so it is vital to capitalise on this. Having a positive online review profile is the best way to influence prospective customers to do business with you without ever having to talk directly with them. Let your satisfied customers do the talking for you with this word-of-mouth marketing tactic.
It is essential to understand the best time to send marketing messages to your customers and which method of communication is most effective. Knowing when these metrics are at their highest allows you to send out messages when they’re most likely to be opened and clicked. There are many factors influencing when you should send email and text messages to your customer base. For example, some factors include the time of day, day of the week, and month of the year if your business depends on seasonal variations.
When sending review requests to your customers it is essential to know whether you will get better conversions using either email or SMS messaging. Both forms of messaging are effective forms of communication that make requesting online reviews a simple process. So should your business send a review request to customers via email or via text message (SMS)?
Learning how to respond to positive reviews can greatly benefit your business’ reputation online. Responding to good reviews can be a make or break for your business and help give you a voice when it comes to your reputation online. In today’s digital landscape, customers rely heavily upon online reviews to choose a local business. In fact, 91% of 18-34-year-olds trust online reviews as much as personal recommendations. This is why you really need to make sure that your business can respond to reviews online.
Online customer reviews are an important factor that all businesses should learn to manage effectively. Collecting online reviews can assist your business by improving the trustworthy level amongst current and prospective customers. The overall goal should be to positively control the overall online reputation management of your business. Reviews should also be used to improve your business by taking any feedback and using it to make any adjustments.
Google is an extremely effective marketing platform and search engine which is often the first destination for anyone looking for information. Google Reviews forms part of the Google My Business (GMB) platform which display local business information on Google search results and Google Maps. Every business owner and consumer should become familiar with Google reviews as it can be a powerful tool able to help with decision making for the business, plus assist current and future customers.
Online reviews are one of the most effective word of mouth marketing strategies all businesses should be taking advantage of. Over recent years, online business reviews are even more vital than they have ever been. With an increase in online shopping recently, reviews are being read at an increased rate more than ever.
Please note: Google Google My Business changed its name to Google Business Profile in late 2021.
It’s the age of the online review. Customer reviews and testimonials have certainly come into their own in the last several years, and they are now one of the most important elements of an effective and comprehensive marketing strategy. Read on to learn more about why they are essential to your business, and how AddMe Reviews can empower you to start using them to their maximum effect.
Every business wants to know how their customers really feel about their products and the quality of their customer service. Although there are many ways to measure the performance of a business, customer satisfaction is where you really want to focus your efforts. Net Promoter Score (NPS) is a great way to measure this. No matter how effectively the rest of your company operates, if your customers aren’t happy, you’re in big trouble.