- What Is Google My Business – 2021 Tips
- What Are The New AddMe Reviews Features?
- Why Is AddMe Now AddMe Reviews?
- Don’t Buy Google Reviews. How Do I Get Real Reviews?
- How To Delete A Google Review In 2021
- How To Get Google Reviews & Boost Local Rankings
- How Online Reviews Build Trust For Your Business
- 7 Ways To Make Use Of Customer Reviews
- When Did You Last Update Your Reviews & Testimonials Page?
- Why Customer Reviews Are Important For Your Business?
Category Archives: Business Tips
Google is now one of the most effective marketing platforms for any business and is critical that it is optimised for success. Google My Business (GMB) is a free platform that lets you manage your business information through Google search results and on Google Maps. Every business owner should become familiar with this tool as it can help propel your business to the next level through the power of Google.
The impact of online reviews is undeniable. Good reviews can give you an enormous advantage over competitors. But reviews are only effective if they are authentic. There are many people out there who buy Google reviews in an attempt to manipulate their business’ image. Review sites such as Google are getting better at learning when a review is fake and aim to keep all reviews real. Deleting Google Reviews is not a simple task and is not always possible in many situations, so receiving fake reviews can be a bit of a hassle.
It’s the age of the online review. Customer reviews and testimonials have certainly come into their own in the last several years, and they are now one of the most important elements of an effective and comprehensive marketing strategy. Read on to learn more about why they are essential to your business, and how AddMe Reviews can empower you to start using them to their maximum effect.
Every business wants to know how their customers really feel about their products and the quality of their customer service. Although there are many ways to measure the performance of a business, customer satisfaction is where you really want to focus your efforts and NPS is a great way to measure this. No matter how effectively the rest of your company operates, if your customers aren’t happy, you’re in trouble.
One popular way of measuring a company’s customer relationship is Net Promoter Score (NPS). Over two thirds of companies listed in the Fortune 100 use the NPS metric to assess customer loyalty and satisfaction. Also many SMBs use it as well, but it has its limitations. Used as part of a comprehensive customer feedback program, it’s proven itself to be a useful and valuable tool. The problem is that businesses count on NPS to do more than it can realistically do, to the detriment of other important metrics, especially Google reviews. This is a mistake, and we’ll take a look at why.
Google reviews are quickly becoming the way customers choose which company to do business with. In fact, as many as 91% of customers who are looking for a local business read their reviews online to compare them. Because of this, we are often asked, “How do I boost my Google reviews?” If your business doesn’t have any reviews yet, your company may be overlooked by customers who consider it to be a gamble compared to other local businesses who have positive reviews posted. So, how do you get more positive reviews in order to remain competitive? Here are a few ways to boost your reviews to make your company more prominent as well as more successful.
If you’re a successful real estate agent in today’s competitive business climate, you almost certainly long ago embraced digital marketing in all its forms as part of your overall strategy. You have a website, updated business listings, a social media presence, and probably conduct email campaigns. But there’s one factor that you might not be placing enough emphasis on, and that’s online realtor reviews from your customers. They’re much more important than you think.
Real estate customers are becoming more reliant on word-of-mouth referrals, feedback, and online reviews as part of their decision-making process related to choosing a real estate businesses or realtor.
Today, Yelp is one of the leading review networks for both local and online businesses. Yelp allows individuals from all over the world to share their personal experiences with businesses, whether good or bad. While Yelp can help to drastically increase a company’s online visibility, the platform also has the ability to turn potential customers away from giving your business a chance, even if you have received a false or defamatory review. Knowing the proper steps to take to remove bad online reviews is essential when building a brand and its reputation regardless of the market or industry you are in.
Reading bad customer reviews online can turn the most saintly business owner into a rage monster. Getting negative feedback in a public forum is tough, especially when you had no idea a client was unhappy. But instead of firing back with a petty response, think about how you can use these conflicts to improve your business. Just remember, the whole world can see your reaction. Respond to bad reviews in a timely, respectful manner, and you can turn poor experiences into opportunities to build customer loyalty.
No one can please every customer, so bad online reviews are bound to show up from time to time. Customers don’t expect you to be perfect. They just want proof you value their business and care about keeping it. Try not to take negative feedback personally. If you react in the moment, you will likely make the problem worse and drive away customers for good.
Did you know that 91% of consumers trust online reviews just like personal recommendations? 52% of them acknowledged that positive reviews increase the chances of buying from local businesses. If you think online review monitoring is only for giant firms, think again.