What Are Business Reviews?
Reviews are important for any small or large trade business to help it stand out from competitors. Any tradesperson knows that their reputation is ultimately what gets them more customers. Online reviews are a great way for potential customers to see unbiased evaluations from others. Word of mouth is still great for bringing in new customers, but online reviews are taking over as the best way to gain new customers for any business.
Some of the most popular and reputable review sites for trades businesses include Google Reviews, Facebook, True Local, Yellow Pages and Trustpilot. Appearing on any of these sites is critical for success and gathering positive reviews can help increase any business’ customer count substantially. Reviews can be a helpful influence for your business as they can help increase the amount of new and returning customers. It is hard to ignore the power that online customer reviews can have on the potential of your business. Using AddMe Reviews can be a great way to start collecting, managing and replying to all your reviews.
Why Are Reviews Important For Any Tradesperson?
As a tradesperson, collating reviews is a great way to show off your expertise and advocate your great services. Expertise is extremely important for any trade and having positive reviews that give evidence to this can help increase the number of potential business leads. The most important way a tradesperson can increase their number of customers is to build trust with their existing customer clients. This trust can lead into new potential customers through word of mouth and collation of positive online reviews.
- 87% of consumers check online reviews before making a purchase decision
- 6% of people say they don’t trust online reviews at all
- 52% of consumers won’t choose a business with a review of less than 4 stars
How Reviews Benefit Electricians
An electrician generally involves working inside people’s homes and doing work that clients usually know very little about. Positive reviews will reassure people who are looking for a local electrician that you’re professional, reliable and the best person for the job. It also helps reinforce that your services aren’t too expensive and you can be trusted to do the job right, thus avoiding any further damages or restoration work.
Customer review management helps any electrician gain more positive reviews and use them to their best potential while lessening the impact of negative ones. More positive reviews can help rank for a number of high traffic search engine keywords. In any local suburbs or regions that electricians work in, reputation is the difference between a successful business and one that is bound to fail. Increasing reputation can be done by gathering more positive reviews, thus helping to drive traffic away from customers and towards your own electrician business.
How Reviews Benefit Plumbers
A local plumbing business must establish trust with its customers to have any success. With online customer reviews having so much influence over the opinions and spending decisions of your potential customers, you cannot afford to ignore what those reviews are saying about you. This remains true especially for a plumber, whose services involve repairs and installations that if done incorrectly could lead to further costs from damage control.
Positive reviews will reassure people looking for a local plumber that you’re professional and reliable. It can also convey about your competitive fees, and that you can be trusted to do the job right. Proper review management helps you gain more positive reviews and use them to their best potential. Reputation is the difference between a successful business and a failing one, especially for a plumber who operates mainly in their local area.
How Reviews Benefit Mechanics
Any mechanic knows that they have to do their job well and at an affordable price to gain additional customers. Fixing issues with cars can bring in great revenue, but having even more customers to serve can help earn even more. Most people will go to the cheapest and best local mechanic to help with any car issues they may have.
Collation of positive online reviews will give a mechanic reputable reviews that can be displayed across social media or their own website. Showing off positive reviews can be a good first step to reinforce that your services are the best any local customer can get. As fixing cars is very important for safety reasons, this positive reputation is great for any mechanic to have as potential customers need to be able to trust then to do the job right.
How Reviews Benefit Handymen
A handyman is a person who is skilled with many types of home repairs. They tend to fix small and large issues around homes that need fixing like simple plumbing changes, painting or fitting new lighting. All handymen need qualifications to complete any of their tasks, so reviews that back up their expertise are crucial to gain more customers. Trust is the most important thing for any handyman and reviews are great at helping a handyman convey that they are trustworthy.
Handymen need to be punctual, affordable and be an expert with the task at hand. Many customers may type a search query like ‘handyman near me’ and the results will display the reviews for the best reslated handymen. More reviews can mean appearing higher in results which leads to an increase in online traffic and then leading to more customers.
How AddMe Reviews Can Help
Most tradespeople likely have business profiles set up across sites like Google, Facebook, True Local and Yellow Pages just to name a few. Being a busy and demanding job means that most trade businesses won’t have a lot of time to monitor and respond to their reviews across every site. Small businesses and sole traders also often don’t have the time or resources to manage all their review sites. AddMe Reviews can help with this process by combining all your reviews into an easy to manage platform.
Asking each of your customers to give you an online review through SMS or email is a great way to start. AddMe Reviews helps gather reviews by directly asking all customers whose phone number or email address you have access to. Custom templates and personalised messages help improve the process of asking a review to your customers in an easy way.
- Simplify the review process for customers
- Integrated with all the major review sites
- Respond and engage with reviewers directly through the platform
- Share reviews across your social media or website