How Do I Boost My Facebook Reviews?

How Do I Boost My Facebook Reviews?

We work with thousands of business every day, and one of the most common questions we get asked is, “How Do I Boost My Facebook Reviews?”. Before you begin enjoying the benefits of Facebook reviews, you must first convince customers to write them. Here are some tips to boost your Facebook reviews and increase consumer confidence in your company.

1. Set up your Facebook page to allow reviews from customers

If you don’t add the reviews section to your Facebook page, your customers won’t be able to leave any feedback. Check your page to make sure reviews have been enabled. If you find that reviews are not enabled on your page, simply go to your page’s settings, click “Edit Page” and select “Add a Tab.” Click the “Add Tab” button next to “Reviews.”

2. Bring more people to Facebook page

The more users visit your Facebook page, the easier it will be to grow Facebook reviews. Unfortunately, in many cases, customers are simply unaware that your page exists. Bring more people to your Facebook page by advertising its existence in as many locations as possible. Be sure to link directly to your Facebook page on all of your other social media accounts, on your business’s official website and from any emails you send to customers. You should also include your Facebook page address on all printed advertisements and communications. To spread the news about your page even more, encourage current followers to share your page with their friends and family.

3. Invite customers to leave reviews

Many customers don’t think about going to your Facebook page to leave a review unless they are asked. Ask your customers to leave reviews after they make a purchase, whether you are seeing them in person or communicating electronically. You can also send review invites to current followers of your page to let others know what they think of your products or services. Boost Facebook reviews even more by making it simple for customers to find the review section of your page after you have requested a review. For example, if you send a follow-up email to a customer who has recently made a purchase, you can ask for a review and then include a link directly to the page so the customer can follow through quickly.

4. Avoid the temptation to buy or post fake reviews

To get more positive reviews, some companies choose to purchase reviews from individuals who aren’t really customers. Companies that want to increase their positive reviews may also make fake accounts and post forged reviews on their own. However, most consumers are able to tell the difference between a legitimate review and a fake. Avoid the temptation to engage in this practice, as you may accidentally drive away more customers than you attract.

5. Respond to any negative reviews promptly and appropriately

When you take steps to grow business reviews, you are likely to receive both positive and negative feedback from consumers. Positive feedback improves your company’s image, but negative feedback can be detrimental if you don’t handle it properly. Be sure you enable notifications for any new reviews you receive so you will be aware of them immediately. Read the review and respond to the customers review calmly. Don’t be confrontational. Instead, address the customer’s issue as politely and thoroughly as you can to showcase your company’s excellent customer service. If the customer has drawn attention to a legitimate problem with your company, put forth your best effort to resolve it so you can avoid receiving the same negative reviews in the future.

The more positive reviews you receive, the more potential customers you will attract. By following these tips, you can boost Facebook reviews and enjoy better profitability.

This entry was posted in Business Tips, Customer Reviews, Social Media. Bookmark the permalink.

8 Responses to How Do I Boost My Facebook Reviews?

  1. Lee says:

    There are a lot of customers making use of Facebook to learn about a new product or service. Thus, it is good to add ratings to your Facebook page. By doing so, you can improve your customer service and ultimately get more sales.

  2. Canelo says:

    I don’t know how to use Facebook Review for boosting my business, Now it clear. Thanks for your tips.

  3. Michael Ronaldinho says:

    I don’t think there is a way to boost your reviews on Facebook and I don’t even know about it. Thanks for this knowledge I will definitely find the way to do it.

  4. Haddin says:

    Thanks for your tips to boost Facebook business. I am planning to start an online Sports shop and looking forward to sell through Social medias like Facebook. Will surely apply your suggestions.

  5. Golovkin says:

    I was eagerly waiting for such topics and solutions. Now feel good to see this. Thanks for sharing.

  6. Macy says:

    Thanks for this useful tips to boost Facebook reviews. Will apply all in my page.

  7. McGregor says:

    Yes , You are right. But always try to boost my facebook review by sending message on my likedin fans. It works 😀

  8. Everything is very open and very clear clarification of issues. It contains truly facts. Your website is very valuable. I am glad that you shared this helpful information with us.

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