What is Your Preferred Choice of Communication When Doing Business Online? Sept Poll Results

Here are the poll results for the month of September 2014. Thanks to over 2,500 people who contributed to our poll.

Question: What is your preferred choice of communication when doing business online?

Results:

  • Phone 1040/2515 (41%)
  • Email 763/2515 (30%)
  • Chat 712/2515 (28%)

About Steve Baik

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3 Responses to What is Your Preferred Choice of Communication When Doing Business Online? Sept Poll Results

  1. Sharron says:

    My customer base prefers telephone, minority allows email but chat is not seen as acceptable.

  2. Abdul says:

    First option goes to Live chat.
    Then Voice.
    3rd will be Email support.

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